Our First Spa Surprise
We are very thankful for the wonderful people at Brisbane Spa Super Centre. From the minute we walked into the showroom, until after the delivery and install, the service has been first class.
Given this was our fist spa purchase, they held our hand all the way through the process. To our amazement even coming to our home (prior to our purchase) to ensure that the spa would fit in our desired space.
In addition to this, we have also called and emailed with some follow up questions – again all these answered without any problems
Then to our surprise, we even had a follow up from call, just to see how it was all going.
Kathy and I would recommend Brisbane Spa to anyone that is looking to purchase. Annie and Lex are friendly, professional and approachable.
Brett & Kathy Elder
Jerome Kaino – Rugby Player
Brendon McCullum – International Cricket Player
Smooth and Easy
Just wanted to let you know how pleased I am with my spa purchase from you, the dealing was great and efficiently handled, the spa is working well and great to use, thank you for making the process smooth and easy!”
Friendly, Reliable, Wonderful!
My wife and I received our new spa yesterday, and we would like to say how delighted we are with it and the friendly people who delivered it. We decided to purchase our new spa from you because of the very friendly and reliable service provided by Matt for our old spa over a number of years. Matt is a wonderful person who is always friendly and nothing is ever too much trouble for him. He is a credit to himself and to Brisbane Spa Super Centre.
I would like to add that Matt’s assistant is similarly a very nice person to speak to and who is ever willing to assist you.
Thank you again,
Lloyd and Margaret
We Got the Right Spa
We have just purchased and installed a spa pool from the Brisbane Spa Super Centre and are more than happy with the service and friendliness of staff. The spa is a great addition with our sons and theirs wife’s and our daughter getting together and socialising with us. Lucky we purchased the 7 seater spa to accommodate them all.
Regards Lyle & Pam Gordon
I would just like to compliment you all on your wonderful service during our spa purchase from your company. It certainly makes a difference when you deal with a professional company. You kept us informed on progress and met our schedule which in the end was quite critical. Matt stayed for the installation and set-up of the spa until the final moment possible before rushing off to catch the last barge to the mainland. We are really thankful for this help. Thanks again to all of you and we look forward to seeing you from time to time when purchasing chemicals.
Customer Service Exists
Brisbane Spa Super Centre was the first company I made an enquiry to regarding a spa for a deck that wasn’t even built at the time. The staff members were extremely helpful in answering the questions of a novice and guiding me through the hurdles of the “doos and don’ts” of buying a spa. A 2nd hand spa was decided on and Brisbane Spa Super Centre were extremely helpful with the storage, transporting out here (approx. 200 kms away) and fixing a small leak (around a light). Customer service does actually exist within the company with follow up calls to make sure that all is going well and some helpful advice regarding the inevitable initial teething problems.
Trouble Free Enjoyment
We found the Brisbane Spa Super Centre to be a pleasure to deal with right from the initial contact through to hand over and the follow-up service. They were friendly, prompt, efficient and helpful.
We would like to thank the Spa Centre team for their help and advice in choosing the right spa for us, installation ideas and the supportive customer service. The spa has given us many hours of trouble free enjoyment. We are very happy and would have no hesitation in recommending Brisbane Spa Super Centre to anyone.
The Great Time Waster
Hi Annie and Lex and team.
Here is a photo at last of our spa. Sorry it took this long. We have been hibernating in there quite a bit since it arrived about 2 months ago. John calls it the great time waster, but really lots of decisions and planning take place in there of an evening usually with a glass or two of bubbles or cider.LOL
Our spa is located on the end of our deck-very private and secluded. We have our winter wood pile lined up along the side of the deck and along with lots of scented candles dotted around the wood pile, this space feels very relaxing and calm. It all adds to the rustic ambience of the area. We have beaut views of the tree tops and sky. I reckon its the best therapeutic purchase I have ever made.
The up keep is minimal in this salt water spa and we are so glad to have got good honest advice from Annie and Lex. We are more than happy. Thanks again.
Last but not least thank you very much for the surprise parcel that arrived last week, so grateful and much appreciated. The little duckling is bobbing around in his new forever home.
Dawn Bryant and John Bell
Cover Lifter Ease
I am loving the new spa. Because of the cover lifter, I am now able to enjoy the whole spa by myself since I can so easily remove the cover. I am still exploring the aspects of each of the spa jet arrangements and actually use it nearly every day because it is so easy to use.
Spa Quality, Great Service, Low Running Cost
Just over 5 years ago we decided to buy an outdoor spa for our home.
After much research as to what the best spa to suit our purposes were, along with a number of visits to spa shops, we decided to purchase a Hot Spring Spa.
Whilst the price was fractionally more expensive overall, the quality, service and cost of operation far outweighed the cost of the competitors products.
At the beginning we were sceptical that the spa would cost around 19 cents per hour to operate, but 5 years on, we concur that the Hot Springs spa’s are the most economical to run comparatively to the other providers that we received quotes from.
Recently, we had need to change the thermal spa cover and called Lex. He personally came out to deliver the item and provided us with an additional complimentary “once over” and he found it to be in perfect operating order.
We use the spa weekly in Autumn, Winter and Spring and it has never missed a beat.
The size that Lex recommended for our personal needs is perfect, the maintenance is minimal and the cost to operate (i.e. Keep running daily to keep the temperature at our desired heat) is insignificant.
We would highly recommend Hot Spring Spa’s and as we are planning to move to NSW in the next couple of years, we are already looking at which Hot Spring Spa will suite our needs in our new home.
Juli & Billy Forrest
Best Backyard Toy EVER!
Well we have had our spa for a week now and I have never spent money more wisely. This is the best toy in my backyard EVER. In it every day sometimes twice. Every person we have spoken to from Brisbane Super Spa Centre from start to finish has been more that we could have asked for helpful. Always patiently answering our questions. I would recommend Brisbane Super Spa Centre to anyone. Thanks so much
Ralph and Jo
Everything We Hoped it Would Be
To Matt,Annie & Lex at the Brisbane Spa Super Centre – just a quick note to say thanks for the help we received from you guys with our new spa.The Hot Spring is everything we hoped it would be and a real step up from the previous one (thank you for your assistance with the trade in Annie – really professional). Agne’s and I are enjoying the Sovereign – it’s just a lot more user friendly. I’ve got the salt cell working just right and after some initial adjustment haven’t had to add anything to the water at all. The salt water has a nice feel to it as well according to Agnes.
Once again – thanks for the help sorting out the new spa – David & Agnes
Better Economy and Increased Use! We are saving Hundreds!!
I thought that I would drop you a line to bring you up to date on the Hot Springs Spa that we purchased earlier this year. I remember when we were looking at this unit in your showroom you promised that we should have a saving on our energy bill and you were definitely right. The electricity bill for the last full quarter operations of the old spa was over $700. We have just received the first full quarter electricity bill with the new unit and the total bill has dropped to below $400. Household usage was about the same over these periods so the majority of the saving can definitely be attributed to the economies of the new spa.
The improved functions of the new spa, particularly with the cover raising and lowering and the jet options, has resulted in a significant increase in our use time. Even the neighbours have fallen in love with this unit and are regular visitors for a dip and relax session.
So the unit is certainly a winner with better economy and increased use. Combine this with the friendly team at Archerfield and reliable servicing and you have a very happy customer.
Our thanks to you and the team.
Beryl and Kerry McGreevy
Come in today and meet our friendly team!
Brisbane Spa Super Centre is your one stop spa shop - offering unbeatable prices on spas and a large range of spa products, and expert advice.
We are passionate about our product and providing great service - exceeding our customer's expectations is our aim!
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